FAQs

We understand your concerns, and that is why we are very transparent when it comes to our licenses and registration.
 
INGOT Financial Brokerage Ltd. is registered in Jordan (registration no. 13014), authorized and regulated by the Jordan Securities Commission, Letter No. 3/1/00829/21.

Here at INGOT Brokers, we value your privacy. Therefore we only use your personal information to confirm your identity and eliminate identity theft or fraud.
 
Also, you can find our Privacy Policy on our website by clicking on the “Legal Forms” tab through the “About” drop-down list.

As a brokerage firm, we understand the importance of privacy and confidentiality, especially regarding your personal information. So, rest assured that your information is safe with us and only used for confirmation purposes.
 
Also, you can find our Privacy Policy by clicking on the “Legal Forms” tab through the “About” drop-down list.

Funding your account is an essential part of trading, so we make sure that all your payments are secure, whether on your part or ours. 
Therefore, whenever we ask for your bank information, it is to confirm payment of some sort and is kept in accordance with the abiding financial laws and regulations.
 
Additionally, all payments are processed through reliable third parties subject to strict policies, and we will never ask for your PIN or your bank account password. So, rest assured that we cannot access any information kept safely with your bank. 

INGOT Brokers follows a strict policy specifying that all client funds must be fully segregated and kept in tier one banks, completely separate from the company’s own money.
 
Therefore, you can rest assured that your funds are safe at all times.

We are committed to keeping your account information confidential.
 
We recommend our clients not to share or disclose their login details to any party. For consultation purposes, clients may share your MetaTrader Investor (read-only) password with parties other than themselves or INGOT Brokers.

You can find the Client Agreement alongside the Terms and Conditions and all the other legal documents through the “Legal Forms” tab located in the “About” drop-down list on the top banner of our website.

No, we will not inform the tax authority of any profit you make.
 
However, we may provide you with the documentation necessary to help you fulfill your tax requirements within our means.

If you are aware or suspect that your login details are no longer confidential, you should contact us immediately so that we can take steps to ensure the security of your account.
 
Kindly ensure that you maintain the security steps below:
 
Security Tips for Using Your Trading Account 
1- Don't disclose the login ID and password of your portal and your account to anyone.
2- Keep a close eye on all trade regularly and beware of any suspicious or unauthorized transactions.
3- Watch out for any unauthorized changes to your account information.
 
Set a strong password with at least 8 or more alphanumeric characters. Change it periodically and avoid recycling the same password.
Don’t use a public computer, or an unknown and insecure network connection to access your account.
 
To protect your computer or mobile device, activate the auto-lock function; install reputable anti-virus, anti-spyware and anti-malware programs and update them as and when they are released; set up a personal firewall. Use the latest versions of operating systems, apps, software, and browsers. Keep software up-to-date.
 
For the network functions, disable any wireless network functions (e.g. Wi-Fi, Bluetooth) not in use. Choose encrypted networks when using Wi-Fi and remove any unnecessary Wi-Fi connection settings.