INGOT Brokers is a regulated online brokerage firm that serves as the middleman between traders and global financial markets, thus facilitating access to premium investment opportunities. These cover varied financial instruments – namely commodities, stocks, indices, ETFs, and Forex – and are offered via the world's most popular trading platform; MetaTrader5.
Yes! INGOT Financial Brokerage Ltd. is regulated and licensed by the Jordan Securities Commission (JSC), letter no. 3/1/00829/21.
Our offices in Jordan are located in Al-Dajani Complex, Um Uthainah, 5 Saeed Abu Jaber Street.
INGOT Brokers was founded in 2006 with a mission to facilitate access between traders and global financial markets. Since then, we have been expanding both our services and teams to accommodate our clients' evolving needs.
Aside from having peace of mind knowing that you are trading with a professional brokerage firm with 15 years of experience, you will enjoy numerous benefits that include:
Brokerage firms, such as ourselves, are intermediaries between you as a trader and parties that sell financial assets. But at INGOT Brokers, we do more than just being the middleman. We provide you with the educational materials (videos and articles), you need to trade with confidence and extend omnichannel customer support, thus guaranteeing you will have an exceptional trading experience.
The trading process at INGOT Brokers is truly simple:
First, click on the “Open a Trading account” or “Start Trading” buttons on our website’s main page.
Then, fill in your information and click “Register.”
To deposit and start trading, click on the “Verification” tab, and complete the required fields.
After our designated team reviews and approves your application, you will be able to fund your account and start trading.
To check the details of your demo accounts, you must login to your portal.
Then, go to the “Accounts” from the dashboard, and click on “Demo Accounts”.
After, you will be able to view the information you need.
To do so, please contact our Customer Service Team via LiveChat or email us at [email protected].
Of course! You can have up to five different trading accounts.
If you receive this message, it means that your number or email has already been used to register previously on our site.
If you forgot your password, simply click on the “Forgot Your Password?” link from the login page. You will then receive an email containing a link for changing your password.
If you forgot both your username and password, please contact our specialized team either via LiveChat or email at [email protected]
If you forgot your password, simply click on the “Forgot Your Password?” link from the login page. You will then receive an email containing a link for changing your password.
If you forgot your password, simply click on the “Forgot Your Password?” link from the login page. You will then receive an email containing a link for changing your password.
If you forgot both your username and password, please contact our specialized team either via LiveChat or email at [email protected].
Downloading MetaTrader is simple; all you need to do is:
To create a real MetaTrader account, verification is not required. But it is required to deposit funds and start trading.
You don’t need to deposit any money to activate your account. However, to start trading, you need to ensure that your account is verified and approved, and then you have to fund it in order to navigate the financial markets and place trades.
According to the laws and legislations of the JSC, individuals are not allowed to open a joint account together.
You can either open an individual account or a corporate account.
1. You can deposit money in your account by clicking on the “Funds Management” option on your dashboard’s navigation panel, and then choose “Deposit Funds”, and select the deposit method you prefer. You will be asked to provide some deposit information.
2. If you choose to deposit by wire transfer, you have to do the following:
3. Once your transfer get verified, your account will be funded with the transferred amount.
4. If you choose to deposit through online payment methods such as your credit card all you have to do is insert the required information and then click the “Submit” button. Your payments will appear in your wallet immediately.
5. The moment your account is funded, you can start trading.
To withdraw your funds, log in to your portal and click on "Funds Management" and then on "Withdraw Funds," then select a withdrawal method compatible with the previously chosen deposit method.
Enter the required information and click on "Request."
Our team will review your request and verify the compliance to ensure the transaction details comply with our terms and conditions.
After verifying your withdrawal, your funds will be transferred to you in due course.
If you don’t already have an account with us:
If you already have an account with us:
To change your password, you need to login into your INGOT Brokers account.
Then, click on the “User profile” icon from the client dashboard and choose “Change password”.
You will need to enter your old and new passwords.
In case you don’t remember your old password, click on the “Forgot Your Password?” link to reset it.
You can learn more about trading by reading and watching our educational articles and videos available on our website. Additionally, we will be frequently hosting free educational webinars on varied trading topics, which will be announced on our social media accounts. So, stay tuned to our pages and groups on Facebook, Instagram, LinkedIn, and Telegram to never miss any!
To change the language of your client portal, click on the globe icon on the upper right corner of the first ribbon, then choose the language you prefer.
You can change your profile picture by clicking on “User profile” and then on “Profile picture”.
A window to upload the picture will pop up wherein you will be able to select your display image.
You can edit your profile information by clicking on the “User Profile” icon on the upper right corner of the first ribbon, then select “Profile information”.
Edit the information you would like to amend, then click “Request”.
Our designated team will review your request and approve the edits accordingly.
To verify your account, simply login with your username and password, then provide your personal information along with the required documents.
After you complete the needed details, our dedicated team will review and approve your application, and verify your account accordingly.
To check the details of your demo accounts, you must login to your portal.
Then, go to the “Accounts” from the dashboard, and click on “Demo Accounts”.
After, you will be able to view the information you need.
You can open an unlimited number of demo accounts to practice your trading strategy and hone your skills!
To create a real MetaTrader account, verification is not required. But it is required to deposit funds and start trading.
You don’t need to deposit any money to activate your account. However, to start trading, you need to ensure that your account is verified and approved, and then you have to fund it in order to navigate the financial markets and place trades.
Of course! You can have up to five different trading accounts.
In order to view all your trading accounts, head to the “Accounts” section in the client dashboard, then select the “Trading Accounts” tab.
After, you will be able to view the information of all your trading accounts, including the MetaTrader login details.
Yes, you can!
To do so, please contact our specialized team either via LiveChat or email at [email protected]
The base currency of your account should be USD.
This depends on several factors including your current account type, the account type you would like to switch to, and whether you have open trades or not.
For this reason, we advise you to contact our specialized team either via LiveChat or email at [email protected]
Yes, some of our accounts have the option for swap-free trading.
To know the details of each account type, please visit our website, go to the “Trading” tab, and click on the "Account Types" option from the drop-down list.
After you submit your information, our specialized team will review and verify the application within 40 minutes for individual accounts and 48 hours for corporate accounts, during weekdays (Monday – Friday).
You can reset your MetaTrader account password either through the client portal or MetaTrader.
Resetting the password through the client portal:
Go to "Accounts", check the account number to which you want to change the password, then click the lock icon under "Actions".
Resetting the trading account's password through MetaTrader:
Go to your MetaTrader account, select the "Tools" tab, and choose "Options".
Then from the “Server” tab, click "Change" and fill in the boxes.
If you are locked out of your account, make sure that you are correctly entering your email and password.
If you are still unable to login, consider resetting your password or simply contact our specialized team either via LiveChat or email at [email protected]
No, we do not deactivate your account unless you request so.
You can change the Investor Password by opening the MetaTrader 5 platform, clicking "Tools", selecting "Options", then the "Server" tab.
After, click "Change", enter your current master password then click "Change investor (read-only) password". Insert the new investor password and confirm.
To open an account with us:
If you don’t already have an account with us:
If you already have an account with us:
To edit your profile information:
To change your password, you need to login into your INGOT Brokers account.
Then, click on the “User profile” icon from the client dashboard and choose “Change password”.
You will need to enter your old and new passwords.
In case you don’t remember your old password, click on the “Forgot Your Password?” link to reset it.
To verify your account, simply login with your username and password, then provide your personal information along with the required documents.
After you complete the needed details, our dedicated team will review and approve your application, and verify your account accordingly.
We give you the ability to open an unlimited number of demo accounts under the same email and personal information to practice your trading strategies and techniques before diving into the real world of trading.
Your demo accounts will automatically expire after 14 days on MT5 starting from the last login date. But if you log in and out, the 14 days period will reset.
In order to verify your account with INGOT Brokers, it is mandatory to provide us with documents of Proof of Identity and Proof of Residence.
Proof of Identity should be one of the following documents:
Proof of Residence should be one of the following:
A general note:
When you finish filling in and uploading all the requirements for opening an account, a confirmation message will appear as follows: (The profile information has been submitted successfully!) and the red dot next to the verification button will disappear. Once your submitted documents are verified successfully, you will be informed via email so you can start depositing and withdrawing money.
An error message may appear when uploading your documents due to one of two reasons:
The applicant has to be 18 years of age or older to fit the compliance terms.
Your Demo account on the MT5 platform expires after 14 days from the last login date and cannot be retrieved after.
The required documents for opening a corporate account are:
Identification documents (for shareholders and directors):
After you finish uploading the required documents, our team will review them and get back to you within 24 hours.
To verify your account, simply login with your username and password, then provide your personal information along with the required documents.
After you complete the needed details, our dedicated team will review and approve your application, and verify your account accordingly.
INGOT Brokers follows a strict
policy specifying that all client funds must be fully segregated and kept in tier
one banks, completely separate from the company’s own money.
Therefore,
you can rest assured that your funds are safe at all times.
Yes! The MetaTrader platforms can be accessed anytime, anywhere, and on any device as long as you have a stable internet connection.
MetaTrader can be downloaded on
Windows, Android, and iOS devices.
You can download the MetaTrader platform by following one of these methods:
Or
To change your MetaTrader account’s password by following one of these approaches:
1. Through the MetaTrader platform:
Open either the Android or iOS versions of the MetaTrader terminal and click on the three horizontal lines in the top left corner of the screen. A drop-down menu will appear. Form the menu, choose "Manage Accounts," select the account that you wish to change its password, and tap the three dots next to it. From the pop-up menu, select “Change Password.”
Now enter your current and new password, then click “Next” at the bottom of the screen.
2. Through the portal:
First, log in to your portal and go to the “Accounts” tab on the left side of the Dashboard, then choose “Trading Accounts.” Select the” Change Password” lock icon under the “Action” column at the right end of the Dashboard.
Now enter the new password in the pop-up box and click on Confirm.
To log into your account by connecting to the correct server locate the exact name of the server that you wish to log into.
After you install the MetaTrader platform and create an account through your portal, you will receive an email containing your log in details as well as the accordant server to log into your MetaTrader account.
The [FM1] message
"Authorization Failed" is usually a result of mistyping the log in
details or the server’s name.
When you register and create an
account with us, we provide the log in credentials by email.
Try typing
the password instead of copying and pasting it to avoid copying spaces or extra
characters.
If you are
still getting this error message, please contact our Customer Service Team via
email:
Once the positions are placed, you can find all of their details in the “Terminal” window.
You can also modify, close, or cancel any existing orders from the “Terminal” window as well.
To do so, right-click on the position’s “Terminal” window or choose Modify/Delete the order from the opened position context menu.
Now set new Stop Loss or Take Profit values and press "Modify." You can also change the Stop Loss and Take Profit values from their corresponding fields.
Following the same process, you can close or cancel opened positions as well.
On the MetaTrader platform, all trading instruments and their market price can be found in the “Market Watch” window.
By double-clicking on an instrument, you will be able to place an order. And by right clicking on an instrument, and clicking on "Specification," you can view more details about the instrument.
Also, if you want to see the price chart of an instrument, you can drag and drop its symbol to the chart viewing area using your mouse, or by right clicking, and choosing "Chart Window."
Additionally, in order to access all the instruments/symbols on the Market Watch, right-click on the Market Watch window and select Show All.
You can install the Expert Advisor (EAs) tool on your trading platform from the “Expert Advisors” section in the platform’s “Navigator” panel.
Then click on “+” to view a list of the available Expert Advisors (EAs).
Now, select the Expert Advisor (EA) you wish to install by dragging it onto one of the charts.
There are no limits on mobile users when it comes to opening positions on MetaTrader.
So, you should be able to open all kinds of positions and place any number of pending orders without any problem.
MetaTrader 5 (MT5) has the following features:
The message “Invalid Parameters” means that the selected Lot size and Stop Loss/Take Profit levels are incorrect or do not fit each other.
Not being able to open a position
on MetaTrader might be due to one of the following reasons:
The “Market Watch” section allows you to view all Bid/Ask prices, view instruments, place orders, and open charts.
To see all instruments available for trading, right-click on the “Market Watch” window and select “Show All.”
If you right-click on an instrument in the “Market Watch,” you will be able to open a new order.
Also, you can view the price charts of an instrument by dragging and dropping the instrument’s symbol from the “Market Watch” list to the charts window.
If you contact our Support Team or Account Manager, we will be able to help you with those technical issues you might be facing.
However, your Account Manager will not be able to trade or place an order on your behalf.
To show all symbols on the “Market Watch,” right-click and select “Show All.”
INGOT Brokers tailors different account types that offer different sets of trading symbols. You can view the tradeable symbols in each account type here.
The trading platform's time is set by default to EET/EEST and cannot be changed.
There are several third-party indicators available online that can help you in this regard.
Due to price volatility or unpredicted market events, it may not always be possible to fill Take Profit/Stop Loss orders at the desired levels. Since these orders are considered pending orders, once triggered, they can become market orders and therefore subject to the market’s liquidity.
Usually, when the “Modify” button is colored grey/disabled, it may be because you have placed your Stop Loss or Take Profit levels too close to the current price.
It could also mean that you have set these levels on the wrong side of the current price.
We typically announce futures contracts’ termination schedules on a monthly basis on the Market News section of our website.
All futures contracts must be closed on the day of or the day before the expiration date, usually referred to as the "final trading day." If the trader does not close the futures contract position before the termination date, INGOT Brokers will automatically close the position.
On MT4, you have to click on “View,” then choose “Strategy
Tester” (Ctrl + R), and then you would choose what “Expert Advisor” you would
like to test, and in the “Symbol” field you will choose the instrument you
would like to test the expert advisor on.
The “period” field allows you to choose the timeframe (1H,
4H, 1D) that the back-test would occur on, and you can choose the time period
that the test will include.
After choosing “Start” at the bottom-right corner, the
Back-testing will commence and you will get your results.
On MT5, you have to click on “View,” then choose “Strategy
Tester” (Ctrl + R), and then you would choose what “Expert” you would like to
test, and in the “Symbol” field you will choose the instrument you would like to
test the expert advisor on.
Choose the time period and the date, and the amount of money
you want to test the model in, and after choosing “Start” at the bottom-right
corner, the Back-testing will commence and you will get your results.
To make sure that your EA is running properly, you must
first confirm that Expert Advisors (EAs) are enabled on your platform. You do
that by clicking on “Auto Trading” on MT4,
or “Algo Trading” on MT5.
A single click would enable or disable automated trading for
your platform.
Once you ensure that
your EA is up and running, you can check the “Expert Advisors” and “Journal”
tabs in your “Terminal” to see if your system is reporting any errors.
Please note that if your EA is running and automatic trading
is enabled, you will be able to see a smiley face on the top right corner of
the chart next to the name of the EA for MT4, and a highlighted graduation cap
for MT5.
A sad face or emoji on your trading platform usually means that Expert Advisors (EAs) is not enabled.
To enable it, you can click on the “Auto Trading” button in the main toolbar above the chart.
When the little symbol inside turns from red to green, EAs will be enabled.
To remove an Expert Advisor (EA) from your trading platform, right-click on the chart and select “Expert List,” then “Remove.”
To change the language of the MetaTrader platform you are using, find thefrom the “View” menu on the top, then click on “Languages” and choose the language of your preference.
Please note, that you will need to restart the program to apply the changes.
A Watch List is a list of financial instruments available on your “Market Watch” window in MetaTrader.
It allows you to keep track of a set of instruments and view price charts for each of those symbols or instruments.
If MetaTrader is not working on your device, it could be due to one of the following reasons:
For more details, please contact our Customer Service Team via email:
You can open an unlimited number of Demo accounts only through your secure portal from “Accounts” tab then “+Open a Demo Account”.
MetaTrader allows you to set up several pending orders to ease your trading experience.
To place a buy limit/sell limit order, you can double-click on the instrument symbol from the “Market Watch” window. After that, you will be able to place the type of order you prefer and set up your limit levels.
You can change your trading account’s leverage by logging in to your secure portal and choosing "Accounts" on the left side of your Dashboard.
Find the number of the trading account you wish to change its leverage and select the edit icon next to the leverage ratio.
Now fill in your desired leverage ratio in the 'Leverage' field, and make sure to check the tick-box relating to terms of changing leverage. Then press “Request.”
Our team will review your request within 1-24 hours. You will receive an email once your request is processed. You can change the leverage of your trading platform by clicking on the “Accounts” section of your “Secure Area profile”. Then press on “Select” next to your account number and click on “Change Leverage”.
To add an indicator on the MetaTrader price chart of any instrument, you first need to click on the “Insert” menu bar.
To find indicators that you wish to add, they are usually grouped together according to their type. For example, if you are looking for the moving average indicator, you will find it under the Trend- section.
After picking an indicator, you will need to set its parameters.
You can also edit the indicator’s color, line style, and other settings.
Finally, click on “OK” once you are done tweaking the parameters and settings.
To view all your trading accounts, click on the “Accounts” tab and then on “Trading Accounts” from your portal.
To view all your trading accounts, you should click on the “Accounts” section then on the “Trading Accounts” tab.
You can then review your trading accounts from the "Accounts" tab on your Dashboard’s main menu.
You will be able to find subtabs for both your Demo and Live Accounts.
Click on the desired subtab to access your accounts’ numbers, characteristics, features, and requests to submit.Then you will be able to view all your trading accounts and log in to the MetaTrader version most suitable for you by using the log-in details of any of your trading accounts.
You can download the platform from here.
INGOT Brokers’ Currency Converter is a tool that allows you to perform price conversions on a range of currencies using live market rates.
To find the tool choose “Tools” from the “Trading” drop-down menu at the top of our website, then click on “Currency Converter.”
Our Trader's Calculator is a powerful tool designed to help you optimize your trading decisions before opening, holding, or closing any positions.
You can enter high, low, and closing prices to view pivot, support, and resistance levels.
To find the tool, choose “Tools” from the “Trading” drop-down menu at the top menu bar of our website, then click on “Trader’s Calculator”
The Economic Calendar is a way to stay updated on the most important events from around the world with real-time entries.
To open it, choose “Economic Calendar” from the “Trading” drop-down menu at the top of our website.
The MetaTrader mobile app is compatible with iPhone, iPad, and iPod touch, and it can be downloaded through the App Store free of charge.
To install the MetaTrader platform on your MacOs device, follow the instructions in the link below:
Once you download the dmg file from the link above, make sure you drag the icon to your Applications folder.
You may also install the MetaTrader platform on MacOs by using the free application PlayOnMac. PlayOnMac allows you to install Windows applications on Mac OS.
We offer a wide range of most traded products and thousands of instruments. These products are:
Yes!
We are a CFDs trading company, so we offer Contracts for Differences for all products.
Most of our stocks are at zero commission, and if not, we only charge minimal commissions to ensure your best trading experience.
Yes, you can!
You can place multiple orders on the same instrument from the “Market Watch” section easily because the trading platform treats each position separately with no regard to whether you have another position open for the same position.
Many of our most popular trading accounts allow you to trade Forex. In short, you don’t need a specific Forex trading account to enter the market. Instead, you are advised to diversify your investments, and our account will ensure that you can do that.
We offer the following products for Professional account users:
We offer the following products for ECN account users:
Yes, we do!
We offer you the ability to trade a variety of real stocks through GTN.
Yes, we do!
We offer you the ability to trade real gold contracts through GTN.
Yes, we do!
We offer you the ability to trade real oil contracts through GTN.
Our Forex prices are obtained from our liquidity providers and inserted into our automated pricing system.
We provide the most accurate price quotations for our clients to guarantee the best trading experience.
The difference is in the prices!
Spot contracts are accounted for spot or market price, which reflect the product costs in the current market or exchange.
On the other hand, futures are contracts that refer to an agreement between two parties to buy/sell the commodity at a predetermined price on a delivery date set in the future.
Also, future contracts have an expiry date, while spot contracts don't.
Commodities consist of two main categories: hard and soft commodities.
Hard commodities must be mined or extracted, such as metals and oil, whereas soft commodities usually need growing, such as agricultural products or livestock.
A safe haven is a commodity that is expected to keep its value or even increase it in times of market uncertainty.
Trades prefer safe-haven products to limit their losses in market downturns.
One of these safe-haven commodities is gold. Others include Treasury Bonds and a small number of stocks.
We offer you a variety of commodities that fall under agriculture, energy, and metals.
You can trade gold, silver, copper, and platinum with us.
Yes!
We offer both WTI crude oil and Brent oil contracts.
Yes, we do!
We offer the ability to trade futures contracts on almost all of our instruments.
Yes, we do!
We offer the ability to trade options contracts on almost all of our instruments through GTN.
Swaps or rollover rates are the net interest return on a currency position held overnight by a trader.
Usually, these swaps are subject to change.
So, to take a closer look at our rates for a certain currency pair, please check this link.
Calculating the rollover rate involves:
A spread is the difference between the bid and ask prices of any financial instrument.
In order for you to calculate the spread, use this equation:
Spread= Ask price – Bid price
Margin is collateral required of the trader to trade larger amounts and can be expressed as a percentage.
Margin percentage varies from one broker to another, but the most commonly required margin ratios are 1% and 0.5%. Required margin can be as low as 0.2% and go up to 5% or higher. Margin requirements do not only change from one broker to the other; they are also different amongst asset classes with the same broker. For example, a broker could require a margin of 1% for trading currencies but 5% for trading stocks.
Want to learn more about this topic? Watch our educational video on margin and leverage.
Leverage is a trading tool that allows investors to trade contracts greater than their accounts' balance by providing collateral representing a small percentage of the contract's total value. This collateral is known as margin.
Want to learn more about this topic? Watch our educational video on margin and leverage.
A margin call is defined as a request from the broker to the investor to deposit more money or reduce open positions because their equity is not sufficient to cover the required margin for their open positions.
Looking for further explanation? Watch our educational video on margin call!
Base and quote are the two currencies involved in Forex exchanges.
The one on the left is the "base" currency, and the one on the right is the "quote" currency.
For example, in the EUR/USD pair, the EUR is the base, and the USD is the quote.
Want to learn more about this topic? Watch our educational video on base and quote currencies.
Forex is an abbreviation of the words Foreign and Exchange. It is a global marketplace for currency exchange.
Want to learn more about this topic? Watch our educational video on Forex.
Numerous currency pairs get traded in the Forex market. However, considering the volume, these are the most traded ones:
Did you know that currencies and currency pairs have nicknames too? Read more in our educational article on essential Forex terms.
CFDs, or Contracts for Difference, are financial instruments that allow the trader to trade by betting on a price of an underlying asset without physically owning it.
The trader can only speculate on the price movement by either going long or short.
CFDs are popular because they offer the potential to make large profits. However, large losses can also be incurred using leverage trading.
A financial instrument is an asset that can be traded in the financial markets.
These assets can be cash, a contractual right to deliver or receive cash, another type of financial instrument, or evidence of one's ownership of an entity.
Financial markets refer to any international marketplace where people can trade securities, including the stock market, bond market, Forex market, derivatives market, and others.
Stocks are financial instruments that represent a company's ownership and indicate its perceived value.
Trading stock CFDs means that you are buying a contract that tracks stock performance without becoming its shareholder. However, you can still profit off the movement of the stock value.
We offer access to the following types of stock markets:
Check out this link if you want to know more about the type of stocks we offer.
Indices are assets that measure the performance of a group of underlying securities that represent a certain area of the market. The price of an index shows how these securities move collectively.
Some of the most popular indices are the Dow Jones, FTSE 100, and NASDAQ 100.
Interested to learn more about this topic? Watch our educational video on indices.
Market Value-Weighted Index is an index whose components are weighted according to their total market value.
Price-Weighted Index is an index where the value of companies is weighted according to their price per share.
The Unweighted Index is an index where all components are weighted equally, and the price change is based on the percentage of each component's returns.
Commodities are raw materials considered as basic goods of the global economy.
There are two types of commodities: hard commodities such as oil, gold, and silver, and soft commodities such as wheat, corn, and sugar. Both are traded on numerous exchanges using futures contracts under the same standards and grades.
Want to learn more about this topic? Watch our educational video on commodities.
Volatility is an unpredictable, sometimes sharp, change in price over a specified period, may it be falling or rising.
When the price of certain security hits new highs and lows during a short period of time, we can say it has high volatility. But if the price stays relatively stable, then it has low volatility.
A support level is a price point where the asset is likely to find buyers, and it prevents the price from falling beyond it.
A resistance level is a price point that an asset does not break on its way up the charts for a period of time.
Going short is selling a security while intending to buy it later at a lower price that you believe its price will go down in the future and therein make a profit.
Going long is buying a security that you believe its prices will go up in the future.
A Stochastic Oscillator is a momentum indicator that compares the closing price of a particular financial instrument to a range of its prices over a period of time.
Fibonacci retracement levels are horizontal lines that indicate where support and resistance are likely to occur.
These levels stem from Fibonacci's sequence, with each level being associated with a percentage. The percentage is how much of the prior moves the price has retraced and could retrace. The Fibonacci retracement levels are 23.6%, 38.2%, 61.8%, and 78.6%, while sometimes 50% is also used.
A "Bear" in the financial markets is a person who is betting that the price of a particular instrument will go down.
A "Bull" in the financial markets is a person who is betting that the price of a particular instrument will go up.
A bid price is a price that someone is willing to pay to buy a security, asset, commodity, service, or contract. They are the prices demonstrated on trading platforms when traders buy and sell.
An ask price is a price that a seller is willing to accept to sell a security, asset, commodity, service, or contract.
The movement in the exchange rate between two currency pairs is measured by Pip. Pips measure the movement in the exchange rate between two currency pairs. Since Most currency pairs are quoted to a maximum of four decimal places, except for pairs with JPY which are quoted to a maximum of 2 two decimal places, the smallest change for these pairs is one Pip.
The value of a Pip can be calculated by dividing 1/10,000 or 0.0001 by the exchange rate.
However, for currency pairs containing the JPY, the value of a Pip is 1/100 divided by the exchange rate.
In financial markets, a Lot is the unit used to measure contract sizes.
It is the number of units a financial instrument is bought in as part of one exchange.
In Forex, a pending order is a way for traders to automatically buy or sell a currency when the market reaches a specific price in the future.
This type of order differs from a market order, which instructs the broker to buy or sell at the current price immediately.
Stop loss and take profit are pending orders that traders can use to manage their positions. They both are used to close trades on either profits or losses.
A stop-loss order is intended to limit and prevent huge losses in case the price does not move in the direction of a trader's analysis. A take-profit order will lock in the profits in case the price moves in the direction of their analysis.
A limit order is an order to buy or sell a financial instrument with a restriction on the maximum paid price or the minimum received price.
A trend line is a recognizable line that traders draw on charts to connect a series of prices (sequences of highs or lows), which gives a good idea about the general direction of the price movement.
The Forex market is open 24 hours a day in every part of the world, from 5:00 p.m. Eastern Time on Sunday to 4:00 p.m. Eastern Time on Friday.
You can trade Forex for 24/5 because it would be open in different time zones.
Technical indicators are signals which use patterns produced by movements in prices.
Technical analysts analyze historical data and technical indicators to predict future price movements.
Some of the common technical indicators are the Relative Strength Index (RSI), Simple Moving Average (SMA), Moving Average Convergence Divergence (MACD), and Bollinger Bands.
Bollinger Bands are technical analysis tools developed to discover opportunities that give investors a higher probability of correctly identifying an oversold or overbought asset.
A Bollinger Band is marked by a set of trend lines with two standard deviations (positive and negative) facing away from a simple moving average of a security's price.
Fundamental analysis is a method to measure the value of a financial instrument by examining related economic and financial factors, which are commonly called fundamental indicators.
Fundamental analysts study factors that can affect an instrument's value, from the state of the economy and industry conditions (macroeconomic factors) to the effectiveness of the company's management (microeconomic factors).
The end goal is to come up with a number that an investor can compare with the current price to see whether the instrument is undervalued or overvalued.
Your account balance or wallet is the amount of money you have in your account.
You can view your account balance from your client portal. Your wallet balance will be visible on the top ribbon.
Arbitrage is the process of buying and selling the same asset in different markets simultaneously to profit from the tiny differences in price.
This strategy exploits short-term variations in the price of identical or similar financial instruments in different markets or forms.
Hedging is a trading strategy that aims to limit the trading risks of a particular financial asset.
Popular hedging techniques involve taking offsetting positions in derivatives that correspond to an existing position.
Other types of hedges can be used as a means of diversification. An example could be investing in both cyclical and counter-cyclical stocks.
INGOT Brokers certainly does allow the use of hedging.
Buy Limit: is a pending order which places a buy order in the future when the ask price hits the pre-defined value.
Sell Limit: is a pending order which places a sell order when the bid price is equal to the pre-defined value.
To place any kind of pending orders on MetaTrader, open the "Order" window.
You can open that window by pressing "Tools" then "New Order" or double-clicking on the symbol name in the "Market Watch" window.
After that, choose "Pending Order" from this window's "Type" field.
A candlestick chart is a price chart used in technical analysis to display the high, low, open, and closing prices of a security for a period of time in shape close to a candlestick.
The "real body," which is the wide part of the candlestick, indicates whether the closing price is higher or lower than the opening price. The candlesticks appear black or red if the stock closes lower than the open price and white or green if the stock closes higher.
Japanese rice merchants and traders created the Japanese candlestick chart to track market prices and daily momentum for hundreds of years before becoming popular in the United States.
Scalping is a trading strategy where a trader enters and exits the financial markets quickly, usually within seconds, using higher levels of leverage to place larger-sized trades in the hopes of achieving greater profits from minuscule price changes.
This trading strategy is very risky; therefore, INGOT Brokers does not allow it.
A stop-out is a pre-set percentage agreed upon with your broker in which your margin cannot fall under. When reaching the stop-out, some or all of your positions get closed automatically (liquidated) to cover the losses.
This liquidation happens because the trading account can no longer support the open positions due to a lack of margin.
More specifically, the stop-out level is when the trader's equity is lower than a specific percentage of your used margin.
The stock market is open 24 hours a day in different parts of the world, from 5:00 p.m. Eastern Time on Sunday to 4:00 p.m. Eastern Time on Friday.
The Forex market has no central location.
It is a decentralized distributed electronic marketplace with joining points in the financial firms, central banks, and brokerage houses.
In Forex trading, the volume typically refers to the number of Lots traded in a specific currency pair within a time period. Also known as "turnover," the volume measures the trading activity.
More known as spot contracts, the spot market is trading financial instruments, such as commodities, currencies, and securities for an immediate price (on the spot).
In this case, the exchange of cash for the financial instrument happens immediately.
A broker is an individual or a firm acting as an intermediary between a trader and a financial exchange market.
This intermediary position is required because security exchanges only accept orders from registered members. For that reason, individual traders and investors need the services of exchange members.
Brokers are compensated for their services in various ways, including commissions, fees, and getting paid by the exchange itself.
Expert Advisors (EAs) are trading tools or software that work with the famous trading platform MetaTrader.
EAs find opportunities in the market based on your settings, then either notify you or automatically open a position. Also, it can do the opposite, which is closing an open position once it hits a certain point.
You could use this tool to monitor a few markets at a time or to automate your trades.
A trailing stop-loss order is a pending order which keeps adjusting the stop price at a fixed percentage or a number of points below (Long Position) or above (Short Position) the market price of a financial instrument until the position hits the specified stop price/percentage and thus executing the order.
A trading platform is a program or software used for trading.
Using this platform, you can open, close, and hold market positions with the help of a financial brokerage firm.
To download our trading platform click on this link.
Position Trading is a trading strategy that works long-term and allows traders to hold a position for long periods, spreading over weeks and months.
Position Traders ignore short-term price movements and rely on more precise fundamental analysis and long-term trends.
The closing price is a financial instrument's last price or cash value before the market officially closes for regular trading.
It is often a reference point used by investors to compare the performance of the previous trading day.
Liquidation refers to the process of closing underperforming open positions in a portfolio and turning it into cash.
Liquidation is usually done to prevent the equity from reaching lower levels than the margin.
Day trading refers to buying/selling then short-selling/buying the same financial instrument on the same day.
But to be clear, just purchasing an instrument without selling it later in the same day would not be considered day trading.
Derivatives are financial contracts that depend on underlying nonphysical assets such as CFDs.
A derivative is signed by two or more parties that can trade on an exchange or over the counter (OTC).
These contracts can trade any number of assets and carry their risks.
Dividends, set by a company's board of directors, are the distributions of some of its earnings to the shareholders.
They can be paid out in cash or in the form of additional stocks.
EDSP is the settled price of exchange-traded derivative contracts.
Using EDSP, stock exchanges calculate how much each party owes in an options or futures contract at the time of that contract's expiry.
Negative balance protection is when a brokerage firm protects traders from losing more money than what is deposited into their trading accounts.
It protects the trader from having a balance below zero and owing money to the firm once the account gets liquidated.
Contract size refers to a financial instrument's delivered quantity in a futures or options contract.
It is a standardized amount that tells buyers and sellers the exact quantities that are being bought or sold, based on the contract terms.
You can partially invest in an instrument's contract size using CFDs margin trading.
Calculating a position's profit and loss is relatively straightforward:
First, you need to identify the position size and then the number of Pips the price had moved.
The profit or loss is equal to the position size multiplied by the Pip movement, often reflected in your Metatrader's account Equity.
Free margin is the difference between the account equity and the used margin.
It refers to the equity in a trader's account that is not held up in the margin for current open positions.
Guaranteeing pending orders such as stop-loss, take profit, and trailing stop orders can only be achieved during market hours since other orders may get executed at a different price if the market is volatile when it opens.
Spot contracts are executed immediately at the current market price. In comparison, futures contracts are executed based on the delivery of the underlying asset at a future date.
In order to start your trading journey, you need to verify your live trading account by providing the requested information from the "Verification" section.
You can deposit money in your account by clicking on the "Funds Management" option on your dashboard’s navigation panel, and then choose "Deposit Funds" and select the deposit method you prefer. You will be asked to provide some deposit information.
If you choose to deposit by Wire Transfer, you need to follow these steps:
• Get all INGOT Financial Brokerage Ltd. banking details.
• Transfer funds from your bank account to the company's bank account in your base currency. Do not forget to keep the bank transfer receipt.
• Click on "Funds Management," then choose "Deposit Funds," select Wire Transfer, fill in the required information, and upload the bank transfer receipt. Now click "Submit."
• Our appointed team will receive your receipt and verify your transfer. Wire transfers typically take between five to ten business days.
Once your transfer gets verified, your account will be funded with the transferred amount.
The moment your account is funded, you can start trading.
Note: If you transfer funds in a currency different from that of the company's bank account, conversion fees may apply.
The Minimum Deposit for you to start trading is $100
For more details on the minimum deposit, please click here.
We offer several deposit methods. Have a look at the
details for each method here. |
When creating your trading account, you can deposit funds using the United States dollar (USD).
Note: If you transfer funds in a currency different from those used in your account, the amount will be converted to your account's currency, using the exchange rate at the time of the conversion.
For this reason, we suggest that you deposit using the same currency as the one in your account.
To withdraw your funds, log in to your portal and click on "Funds Management" and then on "Withdraw Funds," then select a withdrawal method compatible with the previously chosen deposit method.
Enter the required information and click on "Request."
Our team will review your request and verify the compliance to ensure the transaction details comply with our terms and conditions.
After verifying your withdrawal, your funds will be transferred to you in due course.
We offer several withdrawal methods. Click here for more details.
Please note that the withdrawal payment method must be compatible with the deposit payment method you use for legal purposes.
We only charge fees on third-party deposits and transfers.
Please visit our Deposit and Withdrawal page for more details.
The processing time for withdrawing funds depends on the chosen withdrawal method. Please check all details here.
If you do not receive the withdrawn amount within the specified timeframe, please contact our Customer Support Team via email:
Our team will take the necessary action to trace your funds.
The processing time for depositing funds depends on the chosen deposit method. For more information, please click here.
If you made a deposit to your account using one of the listed payment methods, but you could not find the deposited amount, please contact our Customer Support Team via email:
Our team will take the necessary action to trace your funds.
The base currency for opening a trading account is the United States dollar (USD).
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You can find your transactions history by logging into your account Dashboard, clicking on "Funds Management," and choosing "Account Transactions."
You can change your financial information by clicking on "Funds Management" and choosing "Financial Information." Then make the adjustments you want to your financial information.
But in case you want to update any financial information related to a pending transaction, you can contact our Customer Support Team by submitting a ticket, via Live Chat, or email: [email protected]
Yes, your money is in safe hands with INGOT Brokers for the following reasons:
1. We are a trading company regulated and licensed by the Jordanian Securities Commission (JSC) with (Letter No. 3/1/00829/21) on 19/04/2021; under license No. (13014).
2. As a licensed broker, we adhere to the highest standards of regulatory requirements, which include protecting clients' funds and separating them from the company's own funds, making them trade with confidence knowing their funds are protected and held in top-tier banks, and kept separate from the company's funds.
3. INGOT Financial Brokerage Ltd. has more than +15 years of experience providing reliable services to traders around the world. Clients should be confident that when they trade with us, they deal with a team of experts.
4. We offer our clients competitive trading conditions, quick execution, and low spreads.
5. We provide our clients with opportunities to trade on the world's most popular platform MetaTrader 5, with access to a wide range of advanced analytical and risk management tools.
Yes, you need to deposit funds to start trading.
A minimum deposits amount depends on the account type. Also, each payment method has a minimum deposit amount per transaction.
The required minimum deposit depends as well on the instrument's margin requirements and current price.
If you deposit on weekends/during bank holidays, the completion of the deposit depends on the bank and the processing time for each deposit method.
Yes, you can deposit using a wire transfer from a country other than the one you reside in, as long as the deposited funds are transferred from a bank account registered under your name. But in this case, you need to provide some clarification by contacting us via:
1. Your Account Manager.
2. Email:
Or
3. Live Chat
Unfortunately, you cannot deposit funds using a joint bank or business account.
You cannot deposit using an account that's not registered in your name, as we do not accept third-party transfers. Therefore, the name of the deposit account must match the one used when registering with INGOT Financial Brokerage Ltd.
If you have lost your Credit Card or it got stolen, damaged, or canceled during the deposit or withdrawal process, you can delete the financial information of the card from your portal. Simply go to the "Financial Information" tab from "Fund Management". Then, click the "X" button next to the credit card number you wish to delete.
Or you can inform your bank as soon as possible. And once you do, please contact us through any of the following channels, so we can proceed with all the required procedures of removing the Credit Card's details from your account.
1. Via Live Chat.
2. Email: [email protected]
3. By submitting a ticket.
Or
4. By texting your Account Manager
Yes, there is a minimum amount on withdrawals. For more information, please click here.
In case of making a deposit/payment twice by mistake, we first have to receive the deposited funds and then you can submit a withdrawal request that falls under the standard procedures of withdrawing funds.
If you need any further assistance, please contact us via:
1. Live Chat.
2. Email:
3. By submitting a ticket.
Or
4. By texting your Account Manager
E-Wallets are automatically created when you open a trading account and can be used to make deposits, withdrawals, and internal transfers to and from your trading accounts.
1. After you deposit using Credit Card, you will be redirected to the Credit Card processor's page, where you will fill in your card information.
2. You will receive a One-time Password (OTP) to your card's phone number, and the payment will be instantly submitted.
3. If the payment was not reflected on the portal, please contact us via:
- Live Chat.
- Email:
- By submitting a ticket.
Or
- By texting your Account Manager.
- To deposit funds using Wire Transfer, click on "Funds Management" from the left side of your Dashboard. Then select "Deposit Funds," then "Wire Transfer," and fill in the required details.
- Once you submit the deposit, you can review its status in "Account Transactions" under "Funds Management."
- Bank Transfers normally take an average of 3-5 working days and may vary depending on the involved banks. The amount will be available in your E-wallet once we receive it in our bank account.
- If the deposit process takes more than the stated time, please contact us via:
1. Live Chat.
2. Email:
3. By submitting a ticket.
Or
4. By texting your Account Manager
Yes, you can still withdraw funds (free margin) if you have open positions., provided you have a sufficient margin in your account to cover the transaction and any additional fees.
- When submitting a withdrawal request using Wire Transfer, we will review your account and banking details. Then, we will process the transfer to the banking details you provide in your Financial Information.
- You will receive an email from us if any information is missing from your banking details.
- Once you submit the withdrawal request, you can review its status under "Account Transactions" from "Fund Management" on the left side of your portal's Dashboard.
- Withdrawals via bank transfers take an average of five business days and may vary depending on the policies of the involved banks.
1. There are no minimum/maximum amount limits on internal transfers.
2. You can only make internal transfers between your trading accounts.
3. Conversions can only be made in the currency of those accounts.
Internal transfers are not subject to commission.
- If your withdrawal/deposit gets rejected, you will receive an email with the reason of the rejection.
- You may check your transactions' status in "Account Transactions" under "Fund Management" on the left side of the Dashboard.
- If you need any further clarification, please feel free to contact us via:
1. Your Account Manager.
2. Email:
3. Live Chat
Or
4. By submitting a ticket.
- If you do not receive the submitted wire transferred withdrawals/deposits within ten days, you should contact us to request a copy of the transfer, so your bank will be able to track your withdrawal/deposit.
- If you need any further clarification, please feel free to contact us via:
1.Your Account Manager.
2. Email:
3.Live Chat
Or
4. By submitting a ticket.
The reason funds get transferred directly to your E-Wallet is so you can be able to easily transfer funds from one account to another. The E-Wallet acts as the median between your MetaTrader and banking/payment accounts.
No, you do not need to provide documents for withdrawing funds. You may start withdrawing funds as soon as you verify your account and deposit funds.
1. If your deposit gets rejected, the funds will be sent back to your bank account via Wire Transfer.
2. It may take up to 14 days and vary depending on the involved banks.
3. You may want to contact your bank to make sure there are no problems. In the meantime, you can try to make another deposit.
If your deposit is still pending, please check whether the deposited amount has been subtracted from your account.
If the amount was subtracted from your account but was not reflected on your account, please contact us via:
1. Your Account Manager.
2. Email:
3. Live Chat
Or
4. By submitting a ticket.
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1. If your internal transfers get rejected, it may be due to your account not having enough margin.
2. If you need more information on this topic, please contact us via:
1. Your Account Manager.
2. Email:
3. Live Chat
Or
4. By submitting a ticket.
For comments and inquiries, you may email us at:
For support, please email us at:
You can also contact us via LiveChat, the option "Contact Us" at the bottom of our website page, or by clicking on the “About” drop-down list and choosing the option "Contact Us" found at the top of our website page:
Then you can fill in all the required information and click on “Submit”.
Additionally, you may send us a support ticket by clicking on the “Support” option at the bottom of your account’s control panel and choosing “New Support Ticket”
Our support is available around the clock from Monday to Friday.
The average time for responding to a ticket is 1 - 2 hours.
However, in case of high traffic, responses may take longer.
When you create an account, you will receive an email from your designated Account Manager containing their contact information.
Additionally, you will be able to view their details, including email and phone number, from the main section of the client dashboard.
You can reach out to us through several means:
• Email us at [email protected] or [email protected]
• Submit a support ticket via the form on this link or your client dashboard
• Contact us through LiveChat or our social media channels (Facebook, Instagram, LinkedIn, and Telegram)
• Our offices in Jordan are at Um Uthainah, building no. 5, Saeed Abu Jaber Street.
• For a detailed location, visit this link and click on the map available there.
Our support is available around the clock, from Monday
to Friday.
Yes! We offer you free Educational Videos and Articles for beginners and advanced traders.
We also provide free informative trading webinars for beginners and experts, tackling varied topics relevant to the industry.
Webinars will be announced through our social media pages, Facebook, Instagram, LinkedIn, and Telegram. Once you register for a webinar, you will receive an email with all the details you may require.
You can find several trading tools that could help you while trading on our website through the “Trading” drop-down list. These are Economic Calendar, Trader’s Calculator, and Currency Converter.
Yes, it does! The trading platform we provide allows you to use EAs to automate your trades and continue trading even in your absence.
The emails we send you might be in your spam/junk folders. So, make sure to check them and add INGOT Brokers as trusted senders.
If the issue persists, please contact us at: [email protected]
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